CUSTOMER CARE

CONTACT US

Questions about an order, a product or the VEILNA experience? Our support team is here to help.

HELP US HELP YOU

A little context goes a long way.

  1. 01
    Your order number

    Include it whenever your question relates to an existing order.

  2. 02
    Your checkout email

    Contact us from the same email address used at checkout whenever possible.

  3. 03
    A clear description

    Tell us what happened and attach relevant photos if they help explain the issue.